Client Re-engagement Playbook

Winning back a client who’s gone quiet, before they quit entirely.

Who this is for: Coaches managing a roster where some clients inevitably go quiet.

1
Catch the drop-off early
The roster view surfaces clients who’ve stopped logging, check it regularly rather than waiting for a scheduled check-in to notice.
2
React to the last thing they logged
A quick reaction on their most recent meal, even an old one, is a lower-friction re-engagement than a "how’s it going" message.
3
Reset the target if it’s stale
A client who went quiet after a life change often needs an updated target, not just a reminder, check whether theirs still makes sense.
4
Make the first log back easy
Suggest the photo scanner specifically for their first meal back, the lowest-friction path back into the habit.

Ready to run this playbook?

For trainers, dietitians and gyms

Try it with your clients

See what they eat and whether they trained, every day. 14 days free, no card. Clients use it free.

For yourself

Track your own meals, free

Snap a photo of your plate and see calories and protein. No card needed.